Guest Reviews

16 Reviews   

  • Great accomdations and service

    10/12/2011

    We stayed at the spring creek ranch for a destination wedding. the staff was very friendly. the concierge took care of a trail ride for me. our 2 bedroom suite ...

    We stayed at the Spring Creek Ranch for a destination wedding. The staff was very friendly. The concierge took care of a trail ride for me. Our 2 bedroom suite offered everything we needed. However, a microwave would have been nice. The ranch is close to town and the ranch offers shuttle service so a car isn't necessary. We recommend Spring Creek Ranch.

  • A Bugseye View

    09/08/2011

    The positives: the view is amazing and the rooms themselves are nicely sized with plenty off light. the pool and tennis courts are also very nice. at night, if you ...

    The positives: The view is amazing and the rooms themselves are nicely sized with plenty off light. The pool and tennis courts are also very nice. At night, if you ask, they will build a fire for you in the fire pit outside the main building. There is also a stables on property, though we did not use it. The negatives: As soon as I walked in I knew the concept of hospitality is foreign at this resort. The staff is cold and relatively uncaring.. I was there with a large group of people (100+) and most complained about the unfriendly staff. I can deal with bad staff until I walked into my room. Outdated is being kind. The carpeting had many large stains. The caulk in the tub was falling out and the shower head did not work. Then I saw the bugs. Mostly moths, but spiders and their friends were also around. I killed what I could and notified the staff. They did come out to spray raid and left the can for me in case I needed it. Well, I think the spray just made the bugs mad. I could go on, but throughout my stay of 4 nights the bugs were around and the hotel was sold out, so no new room. Another disadvantage to the hotel is it is very spread out, so plan on walking. They will send a van to pick you up, but don't expect promptness. The restaurant is nowhere near the main building. It is called the Granary and the service is slow and the food is mediocre, though you can eat outside an admire the mountain view. Some of the buildings have first and second floors. they are not well insulated, so expect to hear your neighbor. Lastly, if you go in the summer, it does get hot during the day, however there is no air conditioning. Most people complained of how hot their rooms were. In my room, the only real ventilation was a back screen door that if left open would be an invitation for theft. Some people will appreciate the rustic feel of the resort with its cabins and outdoresiness, but the concept is not well executed and there are better choices. Some of our group stayed at the Best Western in town and were happy. One last thing, this is a drive to town, so you will need a car or they will shuttle you into town. I would not recommend using them to pick you up at the airport even though they provide the service as we know people who waited almost an hour for them to arrive. A cab will run you $40 or so + tip. Room Tip: Some rooms have 2 bedrooms and others don't. Make sure you ask about the size of the bed int he rooms. Some of them are very small.

  • Wonderful view. Wonderful restaurant.

    04/12/2011

    This was our second visit to spring creek ranch. my wife and i consider it a special place and look forward to returning whenever we can.

    This was our second visit to Spring Creek Ranch. My wife and I consider it a special place and look forward to returning whenever we can.

  • Absolutely Wonderful!

    12/03/2010

    We stayed at spring creek ranch for the first time in february 2009......and then again in february 2010. i absolutely love spring creek ranch. we stayed in a studio ...

    We stayed at Spring Creek Ranch for the first time in February 2009......and then again in February 2010. I absolutely love Spring Creek Ranch. We stayed in a studio condo that had a full kitchen. The view was beautiful we had a fire every night made a snowman outside our back door cooked a couple of nights......it was heaven on earth! We would love it if we could go back there again in February 2011!

  • Fantastic Experience!

    05/19/2009

    We just returned from our first trip to jackson, and it was an incredible experience in no small part due to spring creek. the staff was excellent- attentive, friendly, hardworking. ...

    We just returned from our first trip to Jackson, and it was an incredible experience in no small part due to Spring Creek. The staff was excellent- attentive, friendly, hardworking. The view from the Ranch is breathtaking, you can practically touch the Tetons. We had absolutely no problem with sound from other cabins, and the rooms were comfortable and clean. We had included breakfast, free transportation to and from the mountain, fantastic cookies in the lobby, a fine gym and hot tub... I'm not really sure at all why there were bad reviews! If you're going to Jackson, this is definitely worth the price. We've traveled the world over, and this is the first time we've ever felt the desire to write a review, simply because this is the first time I feel like a hotel went out of their way to make us comfortable and happy.

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