Three years ago we stayed here for a few days. we are from the u.s. and did not know what to expect and we did not have any problems ...
Three years ago we stayed here for a few days. We are from the U.S. and did not know what to expect and we did not have any problems then. When we returned in May of 2010 things had changed for the worse. First, the dest had trouble finding my reservations. They did let us in the room early, but from then on I could see management needs to be more mindful of its foreign and returning visitors. They do not exchange money as before so we had to walk two blocks to the Manaus Mall for each exchange. I blew up a xbox 360 because unlike in most parts of Manaus they are on 220 voltage!
The food in the resturant is not very tasty and for some reason the waiter claimed that the credit card machine was broken. First time I had heard of the anywhere!. Even local telephone calls are charged to your bill so be careful and have the right change at the bar. The bed was a double twin with a 3" topper mat which was uncomforable. The hotel is becoming run down so I think a Management change could help. Otherwise the staff was clean and professional and one spoke english well.
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