Guest Reviews For Four Points By Sheraton Caguas Real Hotel And Casi
Overall Rating: 18 Reviews
The hotel is very nice.
The price was reasonable and the staff was helpful, prompt and courteous. the location is very close to the main toll road. the
room was very clean and the beds ...
The price was reasonable and the staff was helpful, prompt and courteous. The location is very close to the main toll road. The
room was very clean and the beds were luxurious.The weekend when I stayed was extremely full and there was some noise at the hallway but I don't think the hotel could avoid it. I visited the pool with my son and had a great time. They have 2 slides at the pool which is a plus. The parking is $10 per day and it is in addition to the room rate but a guard is always on duty to protect the guest area which made me feel well protected. I would highly recommend this hotel.
clean rooms but unkept everywhere else in the hotel
When we arrived, we were given a room that had 2 beds rather than the king with living room as i booked. the front desk then told me that they ...
When we arrived, we were given a room that had 2 beds rather than the king with living room as I booked. The front desk then told me that they would "See what they could do". Had I said ok, I would not have been given the room that I paid for.
While the hotel had a gym and restaurant on site, the gym trash had not been removed during our 3 day stay, not surprising considering the same hallway & elevator trash remained in place as well. The restaurant was awful-don't bother with anything other than the great tasting coffee.
This hotel has a casino, which provided for some evening entertainment, which is a plus. The downside is that parking becomes very limited because they, nor the hotel employees, park in the attached garage, rather they take all of the guest parking-which comes at a cost of $9 per day. The fee is ridiculous as casino guests don't pay!
We would never again stay at this hotel.
It was a nice hotel, clean secure , beds were very comportable. the front staff was very nice, and pleasant. it is not a family hotel-not recommended for kids. pool ...
It was a nice hotel, clean secure , beds were very comportable. The front staff was very nice, and pleasant. It is not a family hotel-not recommended for kids. Pool is to small. I would definitely stay at this hotel again.
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