Room was nice but the bed was in need of a new mattress.
The room was nice and spacious. the children loved the pool. the pool area was clean. my only complaint was the mattress. not comfortable and i wasn't able to ...
The room was nice and spacious. The children loved the pool. The pool area was clean. My only complaint was the mattress. Not comfortable and I wasn't able to sleep very well as a result. Overall good experience.
If you are a mall rat it is an ideal location as you can step right into the mall from the motel. very good for those of you who are ...
If you are a mall rat it is an ideal location as you can step right into the mall from the motel. Very good for those of you who are not accustomed to our beautiful winter weather.
The staff is very friendly and helpful,.
On the down side there is no control of hallway noise, my stay was during a bsket ball tournament and parents turned their children loose to entertain themselves. Absolutely no supervision!
My room had a foul odor which wasn'r present in other rooms, as this motel is pet friendly I assume a pet didn't wait to go outside and no effort has been made to deodorize the room!
They have an internet connection to the tv which a very largedigital LG, but alas the keyboard was inoperative, they do have a business center which served my needs so the keyboard not working was not an issue, but it may be to you if you want to use the web ion the privacy of your room.
A friend in another room used the wirewless and it was flawless.
Overall the motel is fine just a few minor glitches that could be improved on.
No I would not stay ther again as it is too close to the mal and family friendly, which is fine but the only reason I stayed here was because it is where our meetin was held.
I prefer businees travele friendly motels.
If you travel with your family it is a great place...water park...mall access, and the kids can enjoy themselves.
One more item one family brought there floor hokckey equipment including hockey sticks and golie nets so they good play floor hockey in the hall.
We stayed here over christmas. the room was the dirtiest room i have ever stayed in. it was on the 4th floor and the elevator and hallways had not had ...
We stayed here over Christmas. The room was the dirtiest room I have ever stayed in. It was on the 4th floor and the elevator and hallways had not had any real cleaning done in a while, there was white dust an inch away from the hall wall and the floor of the elevator was dirty and had the same pop spill for all 3 days.The bathroom had not been cleaned. The toilet had dried vomit on it, it was littered with private body hairs, at least 20. The shower had dried nasal secretions on the floor and the wall and had more body hair. The bed had some gross sticky, greasy substance on both of the headboards. The fridge had not been cleaned from the last guest. The sink and mirror above were filled with the same dried nasal secretions. It was after 1am when we arrived and Iwas so tired that I called the front desk and told them of the condition, but he was disinterested. I used the public bathroom on the first floor because it was cleaner. The next day I told the front desk clerk and she just gave me this wide eyed look and said "here" and then sent a maid up to take a look and that was the end of that, they never bothered to give us another room, never apologized , never offered any solution, When I sent a letter to corporate I received a letter ( 2 line apology) from the manager where he again passed the buck to housekeeping. The letter was in reply to a Customer Relations Issue, I laughed it should have been LACK of customer relations. So the housekeeper, manager, and the front desk manager all dropped the ball. IF YOU WANT CLEAN THIS AIN"T IT
The reason a person books a room months in advance & confirm with his/her credit card, is that he/she will not have to worry about not having a room ...
The reason a person books a room months in advance & confirm with his/her credit card, is that he/she will not have to worry about not having a room when he/she arrives later in the evening. My friends and I arrived at this hotel later in the evening and was told that our rooms were no longer available. Two people organized a getaway for 9 friends to have fun and shop, booked rooms in June, had the rooms confirmed with a credit card. We arrive late and were told there is no rooms available, the hotel overbooked BUT THEY FOUND US ROOMS FOR THE NIGHT AT ANOTHER HOTEL AT THEIR COST!! We booked NON SMOKING - 3 ROOMS WITH 2 QUEEN BEDS IN EACH ROOM. WE WERE GIVEN SMOKING ROOMS - 3 ROOMS WITH 2 DOUBLES IN EACH ROOM FOR 9 PEOPLE. We return to complain but so far the management has not agree to talk to us. WILL WE STAY AGAIN????? The convience to the maill is great - the management staff for their overbooking - NO!!!
Best spot in minot. walking distance to lots of food venues, attached to mall and waterpark. great place, those housekeeping staff could use some refresher courses on how to tidy ...
Best spot in Minot. Walking distance to lots of food venues, attached to mall and waterpark. Great place, those housekeeping staff could use some refresher courses on how to tidy up sometimes. All in all a great place to stay.
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