Guest Reviews

Overall Rating: 99 Reviews


  • Disappointing but adequate

    07/04/2013

    There was no cell service in the hotel especially in our room. web reported room came with free wifi. only free wifi was in the lobby. very inconvenient . when i ...

    There was no cell service in the hotel especially in our room. Web reported room came with free wifi. Only free wifi was in the lobby. Very inconvenient . When I asked @desk they were aware of what the Internet said but said it wasn't available in the room. Parking had almost $10 per day in additional taxes above the $39/ day advertised.  Breakfast was terrific. Omelets cooked to order.

  • Very disappointed

    04/03/2013

    We checked in very late after driving from va to jersey city and then back down to dc in one trip, we were expecting to check into a very nice ...

    We checked in Very late after driving from VA to Jersey City and then back down to DC in one trip, we were expecting to check into a very nice suite. When we arrived, we could not get for what we paid for and lost money right off the bat! The Desk clerk made us wait at 3AM and then came back out to give us our key. My impression was that she told staff to go clean the room while we waited. When we checked in the room was dark and much smaller than we requested, it almost appeared grungy. The bathroom had a foul odor that smelled like something I would rather not say. There was an old bar of soap in the bathtub, along with hair, that looked like it was there from shaving. The walls were paper-thin and I could hear a woman singing and very loud little kids early in the morning. Then there was NO HOT WATER!!!This was a huge disappointment because we wanted the larger room for a family gathering the next day. We were celebrating Easter on Saturday as we could not be together on Sunday and we had driven in from all over. I specifically wanted the larger table. The desk clerk told me the General Manager had just resigned and gave me the card for the interim manager. I checked the next day, he was too busy to talk with me, and we could not change rooms. I gave my number and he never called back. I can say we do a lot of business with people coming into DC and I would never send anyone there again.

  • Last Minute Early Check-in

    03/11/2013

    Allowed us to check in several hours early after a morning meeting was cancelled. much appreciated.

    Allowed us to check in several hours early after a morning meeting was cancelled. Much appreciated.

  • Unhappy with my experience

    01/05/2013

    I was disappointed with my experience. i only chose this hotel because it offered a smoking room. unfortunately, i was notified that all smoking rooms were unavailable because the carpets ...

    I was disappointed with my experience. I only chose this hotel because it offered a smoking room. Unfortunately, I was notified that all smoking rooms were unavailable because the carpets were getting cleaned. The only room they could give me was a smaller, non-smoking suite. I got the room for New Year's Eve and I questioned the fact that they would pick that day to clean carpets. The man told me that they don't guarantee rooms when I book from a third party website too.

  • Will not stay again! Filthy Indoor Pool and could hear neighbors!

    01/03/2013

    Okay. first off let me say that the reason why we chose this hotel was for the indoor pool! my daughter loves pools and being that it's winter here ...

    Okay. First off let me say that the reason why we chose this hotel was for the indoor pool! My daughter loves pools and being that it's winter here in NYC, we thought it would be fun to stay at a hotel with a pool. The pool area was so gross! There was chewed up fruit everywhere and the floor was full of standing water. The temperature of the water in the pool was uncomfortably chilly. I tried out the jacuzzi and there was foam in it. First time ever in a hotel pool that is full of foam. That's not even the nastiest part. After getting out of the pool, there was this stuff caked on my shoulder. I was either dead skin cells or who knows what but I then noticed there was brown junk or skin cells on top of the foam. I ran over to a soap dispenser on the wall and attempted to scrub the junk off my shoulders and turned on the shower and waited and waited and waited for the water to turn warm but it never did........so I had to go into the pool to rinse off the soap. At this point the disgust was just too much so we returned to our room! Our room was fairly clean, we ordered food which was also decent but really expensive, took a shower and went to bed. At this point, I could clearly hear one set of neighbors fighting in one room and another set of neighbors going on it! Were they filming a movie? I dunno. But there was moaning and slapping and pounding going on so maybe....... I was afraid my 8 year old was going to wake up and I was going to have to explain how there was a gym next door and they were just working out really hard! Luckily, she never woke up. The breakfast was really good though and the housekeepers were extremely polite. Will not stay there again though.


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Embassy Suites Washington D.c. - Convention Center
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Embassy Suites Washington D.c. - Convention Center
Washington, Washington, D.C. Hotels & Resorts
The Embassy Suites Hotel Washington DC Convention Center is located in central Washington DC, six blocks from the White House and National Mall, and approximately

Starting at $140 Per Night

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Embassy Suites Washington D.c. - Convention Center
900 10th St NW
Washington, Washington, D.C. 20001








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