Guest Reviews

Overall Rating: 27 Reviews


  • I Would Never Stay Here Again

    09/18/2013

    I stayed for two nights on 9-13 and 9-14.  we tried to check in an hour early, but was told they did not have a single clean room ...

    I stayed for two nights on 9-13 and 9-14.  We tried to check in an hour early, but was told they did not have a single clean room to put us in and that we had to come back at 4.  We came back at 4:30 and were told, "I don't think your room is ready yet, let me check."  This consisted of her trying to call several people and then finally taking the elevator up to the room to check,  After waiting 10 more minutes, we were told it was finally ready.     When we got to the room, they had given us one queen bed for three people.  They did not have roll aways and the room was so small that a blow up bed would not even fit in it.   They told me they could not move me to a different room, saying they had none available, even though this is not what I had reserved.  After telling them that I was going to cancel my reservation and move to a different hotel they miraculously found another room that opened up.  It was a tiny room where the King bed was about the size of the room, but it would have to do I guess. After I get home I found that the hotel charged me for staying, even though I had already paid for the hotel through Travelocity.  I am still trying to fight with them to get them to refund me for charging me a second time. Overall, the customer service was horrible and they did not care.  The rooms were tiny, with no real closet or ironing board, unless you count a mini ironing board that you have to sit on the floor to use.  I would never stay here again or recommend anyone to stay there.  The only good thing abot the hotel is that their breakfast is good.  Even with that, it would be nicer to stay at a Holiday Inn than here.

  • Clean!

    09/05/2013

    This place was clean!  i am kind of a neat freak so this was important.  the room was a little small but nicely furnished.  great bed!

    This place was clean!  I am kind of a neat freak so this was important.  The room was a little small but nicely furnished.  Great bed!

  • Our experience

    08/02/2013

    Stayed 3 nights - 3 rooms with family.  very nice hotel.  staff very friendly.  breakfast not good. 

    Stayed 3 nights - 3 rooms with family.  Very nice hotel.  Staff very friendly.  Breakfast not good. 

  • Nice place

    07/04/2013

    Stayed in a corner room w/balcony and was very impressed. only drawback was lack of notice for breakfast availability. nothing said at check-in nor a simple sign at ...

    Stayed in a corner room w/balcony and was very impressed. Only drawback was lack of notice for breakfast availability. Nothing said at check-in nor a simple sign at the conference room used for breakfast across from front desk. Found out by reading book in room but too late. : ) Staff was very friendly.

  • Great place to stay!

    02/07/2013

    At the time we were there (jan.31-feb3) it was very peaceful. all was quiet and not much going on in the area. room clean, staff friendly and helpful. ...

    At the time we were there (Jan.31-Feb3) it was very peaceful. All was quiet and not much going on in the area. Room clean, staff friendly and helpful.Easy access to the highway and a few minutes ride to major stores (Wal-Mart, Meijer), restaurants etc...we would most definitely stay there again.


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Shoreline Inn & Suites
RealAdventures
Shoreline Inn & Suites
Muskegon, Michigan Hotels & Resorts
The Shoreline Inn N Conference Center Ascend is located eight miles from Muskegon Airport. The local attractions close to the hotel include Muskegon Museum

Starting at $79 Per Night

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Muskegon, Michigan Hotels & Resorts | Michigan Hotels & Resorts | Michigan Vacations | Muskegon, Michigan
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Shoreline Inn & Suites
750 Terrace Point Road
Muskegon, Michigan 49440


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