My fiance and I were looking at apartments in town and stayed here. The front desk staff were very helpful and friendly. They asked us every afternoon how our apartment search was going! The rooms were very nice and modern.

The property is convenient, interesting location and nice decor. Rooms are narrow but there is ample working space if you are a business traveler. Housekeeping staff was very responsive, the Bar manager ABC is phenominal and also provided us with many great recommendations for diinner among other things. The Sales Manager is rude and uncompromising. The General Manager apparenty backs poor customer service behavior from other managers as concerns were not only not addressed but were belittled. Unfortunately as much as I liked the "working" staff, the management was so disrespectful and just rude to me personally I won't stay here again. I was there for an entire week,and it was very apparent my comfort and business wasn't even close to a priority to the sales and general management. Hard to support a hospitality business when their management is less than hospitable.

When we stayed, this facility had only been open about a month. Everything was new and fresh, including very innovative and accomodating new designs in the rooms. Very useful and effectient use of space with some nice accomodations. Plus, though not much was opened yet during our stay, the converted former bakery complex/campus in which the hotel resides is showing promise of being a nice little hub of various little shops and services in the upper reaches of Pittsburgh. Good access to several nearby universities like Chatham and Carnegie Mellon, good access to main arteries to downtown, but removed enough to be out of the center-city hub bub.

the sheets do not fit the bed ... there is no mattress cover ... the bottom fitted sheet covers only 1/4 of the mattress depth causing the sheet to climb during the night and you will find yourself sleeping on top of an uncovered mattress ... unsanitary and potential bed bug issue ... yuck!