Guest Reviews

26 Reviews   

  • The staff were very customer service oriented. Good employees!

    02/21/2013

    This hotel needs a lot of work. tables and chairs in the drive through arch were filthy. iron burns on the carpet in 2 places. towel rack was right above ...

    This hotel needs a lot of work. Tables and chairs in the drive through arch were filthy. Iron burns on the carpet in 2 places. Towel rack was right above the toilet and of corse my husband grabbed for a hand towel after washing his hands and half of the towels and wash rags ended up in the toilet. The sheets were clean, tables were sticky and tons of dirt and dust in the corners. Fire alarm went off one night and scared us to death. We never did figure out how that happened. The price was right but even and old hotel can update and still have reasonable prices. Breakfast left a lot to be desired.

  • You get what you pay for

    11/14/2012

    While it has a nice exterior and decent lobby, the rooms were run down and a bit shabby. i did not sit on the couch for fear of contracting some ...

    While it has a nice exterior and decent lobby, the rooms were run down and a bit shabby. I did not sit on the couch for fear of contracting some nasty disease. However, the bed and bathroom were very clean and comfy, and the staff was impeccably welcoming and helpful. I got a followup call about 10 minutes after I got to my room to make sure everything was okay. The hot breakfast was decent, but some of the biscuits were moldy. When I brought this to their attention, they looked horrified and threw them away immediately and put out fresh ones.

  • clean and friendly

    08/10/2012

    The staff was friendly and courteous, the room and grounds were clean, the bed was surprisingly comfortable. beyond that? the location is "san clemente" but once you're in the ...

    the staff was friendly and courteous, the room and grounds were clean, the bed was surprisingly comfortable. beyond that? the location is "san clemente" but once you're in the lobby you see it's "north camp pendelton" - much further south than i would have liked. there's nothing convenient. the "hot breakfast" had nothing for the health-conscious except fresh fruit (if you can call apples and oranges in the height of summer fresh). i usually travel with my dog, but this was an unplanned trip and i couldn't find accommodations for him.

  • Friendly Hotel staff

    07/25/2012

    The staff at the hotel was extremely friendly and fulfilled any needs which i had with my trip from places to eat to the smallest extras ...

    The staff at the hotel was extremely friendly and fulfilled any needs which I had with my trip from places to eat to the smallest extras shampoo

  • Great hotel for price.

    11/29/2011

    Loved this hotel! great hotel for price, friendly staff.

    Loved this hotel! Great hotel for price, friendly staff.

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Listing # RA-1071401