The grounds were stunning and made you feel you were in Paradise, unfortunately our room was tiny and only had 2 small windows so felt quite dark and dingy. We had booked a king bed but got given 2 doubles, when we tried later in stay to change or upgrade was told not possible as both Grand Vacations and Hotel fully booked out, saying that it did not seem crowded, was always able to get pool loungers and restaurants not busy

Booked a studio and was appalled upon arrival. For the excessive amount of money charged for what is a Hilton Grand Vacation property, I walked into a tiny room comparative to a Days Inn room, with no view, dark, dismal, with no balcony. I immediately called to reception to express my concerns and at first they weren't going to do anything. But I insisted and got upgraded to a better room, a one bedroom. It was in the tower next door, the Grand Waikikian, a "luxury" property. The one bedroom suite was very nice. It had a full kitchen, two bedded bedroom, a big tub, walk-in shower, nice bathroom and a view of a busy intersection and other buildings from its balcony, which I never used, due to the view. Hey, it was an improvement over the studio. The Hilton property is huge, consisting of many buildings, a variety of pools, a shopping mall, and lots and lots of people arriving in busses. If you are looking for a quiet bit of luxury, DO NOT stay here. You will be miserable. But if you like the excitement and hubbub, you might like it. We walked the entire property looking for a quiet secluded spot but didn't find a single one. They have a great beachfront location, with their own private lagoon which is beautiful. The gym is a trek from most other buildings and consists of lots of aerobic equipment but nothing but free weights. There is a pool there, the quietest one on the property, but no view and not near the beach. The spa is costly and using the steam room, sauna and dressing rooms will cost you $17 per day. The resort is a 15 minute walk away from the action in Waikiki, or a $6 cab ride. Waikiki beach is fun, loaded with malls, restaurants, high-end designer shops and lots of tourists. There are lots of little restaurants around the hotel and the hotel itself has many that are much pricier. The staff are generally very nice and helpful, but there are a handful of sourpusses working here. There are so many nicer hotels than the Hilton for the same cost, I see no reason to stay at the Hilton. I would choose the Westin or the Halekulani. (Try their brunch at Orchids, amazing!! but reserve a month in advance).

nice view. excellent staff. would recommend. staff goes out of it's way to meet your needs.

Location is great, and the staff are friendly. The best of all is the village, which is so self-contained, we can easily find things to do ... eating, shopping, playing ... without leaving the hotel grounds.