The hotel was great. excellent customer service. rooms were spacious and beds were very comfortable (loaded with pillows :-) but that's how i like it anyway). conveniently located a only ...
The hotel was great. Excellent customer service. Rooms were spacious and beds were very comfortable (loaded with pillows :-) but that's how I like it anyway). Conveniently located a only a block away from many restaurants. Only a few blocks from the Inner Harbor. Directly on the free shuttle line if you don't feel like walking. Really enjoyed this this hotel. Would go back. Unfortunately or fortunately, they are changing to an Embassy Suites. That's was my only complaint, the noise from the construction
This was the best hotel, that will make you feel welcome.
The place was extremely clean and beautiful. service was excellent and the room very nice. the bed was heavenly we slept like happy babies. we loved the bed so much, ...
The place was extremely clean and beautiful. Service was excellent and the room very nice. The bed was heavenly we slept like happy babies. We loved the bed so much, I had to call to get the name of the mattress, so we get the mattress. One complaint I called front desk to complain about direct tv not working well and I was told a tech would come up, but one never came to fix tv problem.
This was a perfect hotel to stay in. the location was amazing and everything was perfect. it was only about a 5-10 minute walk to the inner harbor. next ...
This was a PERFECT hotel to stay in. The location was amazing and everything was perfect. It was only about a 5-10 minute walk to the Inner Harbor. Next time we go to Baltimore we will definitely be staying here!
Excellent hotel with very nice and accommodating staff; from front desk to housekeeping and engineers (in person and via telephone), location, 5 room apartment apartment setup (with kitchenette), and great ...
Excellent hotel with very nice and accommodating staff; from front desk to housekeeping and engineers (in person and via telephone), location, 5 room apartment apartment setup (with kitchenette), and great views no matter what side of the hotel you're on.
Simple things like: telephone outage (and buttons not programmed to correspond to the department you wish to call), internet/network access issues, poor picture quality on 2 televisions (no HDTV and tv showtime guide did not work), shower curtain stench, incomplete towel sets, during our 2 week stay were instantly resolved and staff were sincerely apologetic.
Not only does the hotel not offer a complimentary breakfast in the mornings, the cost of a meal at it's restaurant are outrageously costly, from the appetizer to the entrees.
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