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This apt. is really nice. It's spacious and is in downtown Florence. It does NOT however, have a pool. The wi-fi didn't work and never got fixed. The AC cost an extra 5 euros a day and the kitchen only had 1 working burner.
And what is called a deposit is not. It's a non-refundable fee to the agency.
Ask to be shown how to operate the washing machine. You'll figure it out probably if you don't, but why go crazy?