The reservation and booking deposit is 50% of total rental fee in U.S. funds at time of request for reservation. A rental agreement and confirmation will be sent to confirm your request. Final payment is due 45 days prior to travel date. For all Holiday reservations a 50 % non-refundable deposit is required. All reservation requests made 45 days or less will require full payment of rental fee to confirm request, special handling fees may apply. A refundable security deposit will be required on all properties. Reservations will automatically be cancelled if funds are not received in our office within 7 days of your request. We reserve the right to treat any confirmed booking as cancelled if schedules are not met. An extension may be requested. Any changes made to the reservation once confirmed may be subject to a change fee.
CANCELLATION AND REFUNDS
In the event of a cancellation after the deposit is received, or more than 120 days prior to travel date, a $200.00 facilitating fee will be charged. If cancelled 120 to 45 days prior to travel date, 25% of the total rental fee will be charged. If cancelled 45 days or less prior to travel date the total amount paid will be forfeited. However, payments and deposits are refundable if the accommodations are re-rented for the same exact period cancelled, less a $200.00 facilitating fee. All Holiday reservation/booking deposits are non-refundable. This includes, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, New Years, and Easter Week. Any refunds shall be limited to funds paid directly to Villa Viva Vallarta Rental and in no circumstance shall refunds exceed funds received by Villa Viva Vallarta Rental. All cancellations shall be submitted in writing and sent to Villa Viva Vallarta Rental. 1205 Las Vegas Blvd., South, Las Vegas, NV 89104. No refunds will be made for unused accommodations or services. Any deviation from this policy shall be arranged at time of reservation in writing.
In the event any property becomes unavailable due to circumstances beyond the control of Villa Viva Vallarta after a deposit is received, Villa Viva Vallarta will have the option of moving the reservation to a like property or will refund the deposit in full.
Neither Villa Viva Vallarta Rental or the property owner shall be held responsible for any injury, loss, illness or damage to any person or property of persons occupying any rental properties represented by Villa Viva Vallarta Rental. The rights, if any, of a person occupying the rental property to seek recourse against the property owner or Villa Viva Vallarta Rental for any injury to the person or property of the person shall be governed by the laws of City of Puerto Vallarta, State of Jalisco, Mexico and determined exclusively by the courts of City of Puerto Vallarta, State of Jalisco, Mexico having proper jurisdiction. Villa Viva Vallarta Rental or property owners shall under no circumstance be responsible for any disturbance or inconvenience to guests occupying it’s rental properties for the actions of it’s neighbors or the surrounding area. All information provided by Villa Viva Vallarta Rental, while deemed true and reliable, is not guaranteed. Changes in inventory, items and decor may occur from time to time and such changes will not void or alter the terms of the rental agreement.
The number of guests stipulated on the accommodations voucher is the maximum number of guests allowed to stay at the property. If more people arrive than stated on the voucher, they may be denied occupancy or an extra person charge may apply. Tenants occupying the property will be responsible for any damages caused by themselves, or their guests, to the property, or it’s contents during their stay. Costs, for damage, will be limited to repairs or replacement value of item(s) damaged. No pets will be allowed in the rental property without written permission prior to arrival. Unlawful activities, boisterous or roudy behavior will not be tolerated.