Cancellation Policy
A valid credit card is required to guarantee your reservation. You can choose to enter your credit card details on a secure server or you can send them to us by fax.
Credit cards will only be debited if one or more of the following conditions occur.
Hotel Policies
• Check-out is 12:00 hrs, Check-in is 15:00 hrs
• Bookings can only be confirmed when payment has been taken
• Any offer of compensation for failure to provide the specified services shall be solely at the discretion of the hotel.
• All bedrooms are non-smoking
• We accept a child up to 5 years old sharing an adult bed without charge
• It is the responsibility of the gust to inform changes in time or dates when the airport pick-up service is reserved. Time and flight number should be sent to us
Cancellations
• Cancellations must be sent by email or fax and confirmed in writing by the hotel to be effective
• Bookings may be cancelled without loss of money paid by giving 7 days minimun notice in low season and 15 days minimum notice in high season.
• Reservations will be charged in full for 'No Show' or 'Early Check-out'