BOOKING
Booking terms & conditions
RESERVATIONS
A 70% deposit is required at the time of booking with the balance to be paid before the tour begins. After receiving your final itinerary and cost of the trip from our safari consultants, a deposit of 70% of the total tour cost will be required for reservations, and balance can be paid upon your arrival in Arusha at our main office.
CANCELLATIONS:
Prior Tour Departure, For Cancellations Received by Us in Writing E- mail and the clients should be observing the terms and conditions:
THE FOLLOWING CANCELLATION FEES WILL BE MADE FOR CANCELLATIONS
from booking time to 30 days prior: -30% tour cost
29 -15 days prior: 50% tour cost
14 -7 days prior: 75% tour cost
6 days or less prior or no show: 100% tour cost.
There are no refunds for unused portions of the program, and refunds will not be made to clients who do not complete the tour for any reason, whatsoever amendments made to the itinerary once paid for, may result in additional cost.
ALTERATIONS OF TOURS:
The right is reserved to change any arrangements should conditions so necessitate.
INSURANCE:
It must be clearly understood that these are adventure safaris and there are certain dangers and risks which are inevitable. Whilst every care is taken for the safety and comfort of our clients, the company accepts no liability for all or any of the following:
• Damage or loss of property of any client, howsoever caused
• Sickness, infection, injury or death of the clients, howsoever caused
• Change of itinerary due to road and weather conditions.
• Damages, directly or indirectly, arising out of delays in departure or-arrival including delays occasioned by the missing of road, rail, ship or aircraft connections
• War and other likely calamities which may occur while on the safari
All the above and other unexpected situations can arise before or during any type of vacation. Such an event might cause you to cut short your vacation or cause your trip to be cancelled all together. Unfortunately, because of the costs incurred by the tour operator, any cancellation after booking incurs financial penalties, up to and including loss of the entire package price.
Sayari Tano Tours & Safaris Reserve The Following Rights:
To alter route in the itinerary should conditions necessitate for the good of the client. Existence of circumstances beyond Company’s control which requires alternative arrangements during your tours and safari with Sayari Tano Tours & safaris should immediately be made to ensure the safety, further participation and enjoyment of your tour
LIABILITY
The Company and its agents act only as agent or agents in all matters relating to tours. The liability carried in its own is governed by the respective laws of the country and all claims. It is strongly advised that you take out fully comprehensive insurance including death, medical expenses, injury, delays, loss and damage of property. Sayari Tano Tours & Safaris will not be held responsible for any such claims.